NAMI Network Monitor

The e-mail server requires some patches to be installed. Service will be interrupted for ~ 30 minutes starting around 8:30.

Update: Service has been restored.

We are working on moving NAMI’s webserver from its old domain (which is being retired) to the new. This has resulted in some access problems which cause the website to ask for a password when someone accesses it. We are working on the problem now and expect it to be resolved shortly.

Update:

Service has been restored to most areas of the website. If you come across an error message of any sort, contact CW Tillman (ctillman@nami.org) and he’ll be able to restore that section quickly.

WHAT HAPPENED: NAMI is retiring its old “access domain” in favor of its new Active Directory system. When the web server was moved to the Active Directory this morning, something went wrong with the file system on the web server and the permissions required for access with the new configuration were not set. This is why you were getting password requests. Worse still, when I examined the files in question they displayed the proper permissions. It was only when our consultants tried to explicitly set the permissions that the error revealed itself.

The procedure is to manually take ownership of a file, then manually re-set the permissions. It usually only takes a few seconds. CW and I have re-set ever problematic instance we could find, but it’s a big website and there may be corners we have missed. Again, if you encounter an error let CW Tillman know where it happened and he should be able to restore service very quickly.

We are in the process of ordering a brand-new computer for the website, which should arrive in a few days and be put in place perhaps as early as next week. This will permanently solve the problem.