NAMI Network Monitor

TASS connectivity to the NAMI office has been restored. However, data from mid-morning Monday, May 22 through Wednesday, May 24 has been lost and will need to be re-entered. Website functionality has also been restored.

Webmembership is still down at this time, but the vendor responsible (Avectra) is working on the problem right now and we expect its functionality to be restored very soon. Data entered via webmembership on Monday, May 22 should be checked and re-entered if required. Data entered on Tuesday and Wednesday via webmembership has been lost and will need to be re-entered.

Update: NAMI’s webmembership system is now back on-line and functioning correctly.

The server that hosts the TASS database has experienced a hardware failure and is down at this time. A replacement part has been ordered and should arrive tomorrow morning (5-25-2006). If the replacement part can simply be “dropped in”, service should be restored within an hour of the part’s arrival. However, if the system must be restored from backup the repair will take an additional 24 hours. The failure will affect TASS, webmembership, and any public website functions which rely on TASS. All other network services will be unaffected.

Please submit a ticket to support@nami.org if you have any questions.

Due to a failed upgrade attempt, NAMI’s mail group system is down.
Messages sent to it will bounce with an error message. We currently have a support call in to the developers and
are expecting a fix momentarily.

Update: service has been restored.